1. Shoe sold are not refundable or exchangeable.
2. Those who want to order make sure you check first shoes chart to get the best measure of your size.
3. Customer is advise to purchase bigger sizes than normal size you usually wear.
4. Sometimes pre-order also out of stock, but we will inform you back.
Here are the shoes chart measurement :
If you have problem in choosing size for your shoes, you can email or contact me.